Being a supervisor comes a list of expectations from his or her workmates. A supervisor is expected to use an understanding of communication styles to develop strategies for applying effective interpersonal skills to relationships in the workplace.

While this is true, another skill of a supervisor is to apply motivational insights to formulate a plan to maximize the achievement and contribution of each employee to become a top performer.

A good supervisor can also describe the sources of conflict and the advantages and disadvantages of five varying responses to conflict.  While he is doing all the above skills in his/her daily work routines, the supervisor is also expected to:

• – Give and receive feedback to understand needs and interests
• – Conduct effective tail-boarding and team meetings
• – Implement disciplinary actions within the context of legalities